Privacy Policy

The Spark & Flame Catering website
The Spark & Flame Catering’s website purpose is to assist customers in gathering catering information, posting opinions of catering related issues, orders and for no other purposes. The term “you” refers to the customer visiting the Website and/or contributing content, such as reviews, on our website.
As a condition of your use of our website, you warrant that all information supplied by you on our website is true, accurate, current and complete.
Any copying, transmission, reproduction, republication, posting or redistribution of the content and information on our website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code) or any portion thereof is strictly prohibited without prior written permission. If you would like to request for Spark & Flame Catering’s permission, please contact us through our address:
73 Upper Paya Lebar Road
#01-01 Centro Bianco Building
Singapore 534818

Internet Privacy Policy
Spark Catering Pte. Ltd. (“Spark Catering”) values your privacy and is glad to provide information about our online privacy policy to all of our customers. Please be assured that Spark Catering uses our best efforts to protect the privacy of visitors to this website. 

Types of Information We Collect and How It Is Used
Any personal information you provide through the Spark Catering website will be used in accordance with our privacy policy. This privacy policy outlines the details of how Spark Catering only gathers personal information, in regard to catering services, dates, email addresses, addresses, names, when voluntarily submitted by you. 

Use of Personal Information
Spark Catering uses personal information and other data collected through our website: –

  1. to provide you with information about our products and services through our website and to communicate with you to a necessary extent to provide with any requested information, products and services;
  2. to provide you with the requested products and services in order to process your order;
  3. to build website features to make the access to our website services more easily available; and
  4. for an improved user experience and general website optimization purposes.

Sharing of Personal Information
Spark Catering may share information and/or personal data gathered on Spark Catering’s website within the organization for specific business purposes as part of our professional services we provide for our customers online. Of course, any use of this information by Spark Catering will comply with this privacy policy. Occasionally, with your permission, we will send marketing information including but not limited to special savings promotions, discount coupons and information about new product offerings. If you do not elect to receive such materials, we will not send them to you.
Spark Catering reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfil your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Retention of Personal Information
We maintain the information and/or personal data that you provided us (name, address, email address, etc.) in our database. This information will not be stored longer than the time necessary to carry out the catering services associated, unless the information is intended and permitted for use in marketing purposes such as promotions, email reminders etc. Spark Catering regards the security of your personal information as paramount and we have security measures in place to safeguard your privacy and personal details. If you wish to remove your personal information and data from the Spark Catering database, please email us at sales@sparkrestaurant.com.sg with the subject line “Removal of Personal Data Request. In the email please include your name, contact number, and other information that can assist us in identifying the personal data you wish for us to remove. We will review your request and remove your personal information and data as soon as possible, as long as we receive sufficient information from you for us to act on the request. 

Access
You are in control of any personal information you provide to us online. If at any time, you would like to correct the personal information we have about you or if you would like to change your preferences for contacts from us or on behalf of our business partners, you can let us know by contacting us at the email or postal address listed below.
In order to review any personal information, we have about you or to ask us to delete that information or to stop further use of the information, please submit this information request form.

Cookies
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. We may employ cookies so that we remember you when you return to our website, to keep track of the catering options in your cart, and to help customize your Spark Catering website experience. We may associate personal information with a cookie file in those instances.
Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” or “Settings” section of your browser to learn how to change your cookie preferences. However, if you disable all cookies, you may not be able to take advantage of all the features of our website. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org

Links to Other Sites
We may offer links to sites that are not operated by Spark Catering. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies, and any information you submit to those companies is subject to their privacy policies.

Changes to our Privacy Policy
This privacy policy is effective as of 1 September 2023. It may be necessary for Spark Catering to change this privacy policy and if we change our policy, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version of our privacy policy. Any changes made will not be retroactively applied and will not alter how we handle previously collected information.
If you have any concerns or enquiries regarding our privacy policy, please contact us through our email: sales@sparkrestaurant.com.sg.